Nu-Wood Warranty Information

JP Inc. dba Nu-Wood provides a Limited Lifetime Warranty to the original purchaser on the urethane material. This Limited Lifetime Warranty provides that the urethane material will be free from defects in material and workmanship under normal use. Upon presentation of defective product and proof of original purchase, JP Inc. dba Nu-Wood will supply replacement product to repair and/or replace defective features as purchased through original dealer/custom, or refund the original purchase price. If a defect is found in a Nu-Wood product and the above conditions have been met, the original dealer/ customer should notify Nu-Wood in writing and send pictures to document the defect, within thirty (30) days of discovering the defect. The customer may be required to return the product to Nu-Wood (at his or her expense) for evaluation. Nu-Wood will then review the situation and determine if replacement, repair or refund of the product is appropriate. This warranty does not include labor, transportation costs or any other expenses of any kind incurred in connection with the purchase, use or installation of the product. Replacement, repair or refund is the sole and exclusive option under this limited warranty. JP Inc. dba Nu-Wood further provides or passes on, from Sherwin Williams, a Limited Lifetime Warranty to the original consumer purchaser that our exterior FINISH paint finish will be free from UV ray degradation, blistering, and paint peeling under normal use. Upon presentation of defective product and proof of original purchase, Jasper/Nu-Wood will supply replacement coatings in sufficient quantity to repair defective area or refund the original purchase price. JP Inc. dba Nu-Wood also warrants to the original consumer purchaser that our exterior white primer paint finish will be free from UV ray degradation, blistering, and paint peeling under normal use for a period of two (2) years from the date of purchase. This limited warranty does not cover damage resulting from mishandling in transit (if within the customer’s control), acts of God, customer alteration, vandalism, misuse, abuse improper maintenance, unreasonable care or other causes not arising from defects in workmanship and materials. THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PURPOSE, OTHER THAN AS EXPRESSED HEREIN. No person, agent, distributor, dealer, service facility, or company is authorized to change, modify or amend the terms of this limited warranty in any manner or fashion whatsoever, except to the extent provided in this limited warranty. Jasper/Nu-Wood shall not be liable to the customer or to any other person for any incidental or consequential damages or loss of profit resulting from any defect in the product. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so that the above limitation or exclusion may not apply. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

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